Working together
There are three types of person-to-person interactions: conversational, transactional and collaborative.
Understanding what is different between them is crutial to guarantee that an appropriate software solution is chosen to fulfill your needs.
Conversational interaction is an exchange of data and an interaction of transaction is transfer of a transaction entity between two or more people involeved, while an interaction of collaboration is used for a modification of a substance of collaboration, for example: achievement of a common objective.
Interactions of collaboration are structured in such a way that the main objective of those involved is to change the collaboration entity from what has been non-secured and immaterial, for instance, an idea, into a useful solution, for example a design solution.
Collaboration software belongs to groupware programs that allow people share information and work as a team on various tasks.
The power of these solutions lies in the ability to allow team members to browse action plans, share documents, be updated on projects, manage schedules, facilitate business processes, be instantly notified of any new objectives and events they are involved in. There are a plenty of approaches to making these applications useful: managing activities, papers and projects, facilitating business processes and harmonizing work of two or more departments or even offices.
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